Nerds to Nerds
You do the repairs, we’ll do the rest
Partnering with us gives you access to recurring revenue-generating help desk services and a team of North America-based remote repair technicians, available to service your clients reliably and affordably.
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Trusted by 100,000+
customers -
Residual Income
Generation -
7 Day/Week
Support -
Fast Response
Time -
United States
Based Staff
What we offer
Service Plans
Create a recurring revenue stream for your business while we handle all those after-service issues that can be fixed remotely, keeping your customers loyal & happy.
Call Center & Help Desk
We maintain a US-based call center with customer service representatives experienced in answering new & returning technology service customer calls, email, and texts.
Marketing & Bookkeeping Services
Our marketing services include pay-per-click ads, SEO, website development, and email marketing. We also support website and Quickbooks Online integration with RepairShopr.
Who is Squirrel Digital Marketing
Through our repair business, we have been offering computer repair and technology support to primarily residential clients in the U.S. since 2004. Based in Northern California, we’ve grown our help desk/support plan to thousands of members through reliable, friendly support.
Now we are offering customer service, call center, and recurring revenue opportunities for other computer repair companies nationwide!
What is the Squirrel Digital Marketing experience for my clients?
- Quick support: 7-day/week response to calls, email & instant chat support requests.
- Our friendly, U.S. based staff is experienced and professional.
- We have an initial response time of under 30 seconds.
- Most fixes are completed in under 2 hours.
What is the Squirrel Digital Marketing experience for me?
- When you sign up a new client to Help Desk service, simply call our team.
- They’ll install the necessary remote login software or provide a portal link for your client to connect directly to us for after service support.
- No more after service return calls for small fixes (like printer, Outlook or update issues).
- You earn residual income for each month your client stays on the plan.
Why Squirrel Digital Marketing?
Experience
Nerds on Call has been successfully selling and servicing recurring-revenue support plans for over 15 years.
Outsourced
Nerds on Call’s call center and remote support team is in Sacramento, CA. No overseas subcontractors. No frustratingly long hold times.
Your clients benefit from a friendly, helpful (nearly) always available tech support team to handle quick-fix issues for less cost than an onsite service. You benefit from an additional recurring revenue stream.
Computer Repair Shop Services
Service Plans
Have you ever noticed that 20% of your customers seem to take up 80% of your time? Some clients just require extra attention.
Maybe they just have questions before, during, and after service, accidentally change settings, or try to fix issues themselves by “clicking around.” Sometimes, they quickly conclude that any frustration with their technology is because of something you did.
What if you had a remote support team of technicians to handle these issues, allowing you to focus on your repair work?
That’s why we developed our Service Plan—a phone and remote support package that continues after your service is complete—to address these challenges.
We found that our customers were much happier when we no longer had to argue over whether an issue was “related” to the service they received.
With Service Plans you can:
- Create a recurring revenue stream for your business
- Have us handle all those after-service issues (that can be addressed remotely)
- Keep your customers loyal and happy
How much recurring revenue can you earn?
Every month that your customers remain on the service plan, it generates a recurring income stream for you—one that grows over time into a reliable revenue source without extra effort on your part.
You pay just $19/month/customer on the plan and keep the rest!
Call Center Services
You got into the computer repair business because you like technology and you’re good at fixing stuff, not to answer phones all day. Our white label services can seamlessly elevate your customer experience, so you can focus on the fun parts of computer repair.
We maintain a call center based in California that is staffed with customer service representatives experienced in answering new & returning technology service customer calls, emails, and texts.
Our call center services can untether you from the the phone so you can focus on on fixing computers.
We support
- Incoming phone calls/texts and voicemail return
- Full service live chat with no AI responders
- Email inquiry response and job scheduling
All of our services are completely customizable to meet your specific needs.
Please contact us to discuss your business.
Help Desk Services
When you’re not available to handle a remote fix yourself, your clients benefit from a friendly, professional (nearly) always available tech support team to quickly handle remote service issues for less cost than an onsite service. You benefit from an additional residual revenue stream.
Our help desk team is based in California and staffed with experienced technicians who can handle almost any type of remote support needed. Earn revenue for standalone residential & business remote repairs you don’t have time to complete.
Our Help Desk Services provide:
- 7-day/week, 100% U.S.-based remote support
- A 100% white glove response
- Technical support to residential & business/enterprise customers
- No charge for jobs we are unable to fix remotely!
You pay just $99 for each successful remote repair and keep the rest!
Marketing Services:
Marketing can be tough, especially in the computer repair industry. While it’s easy to throw money at advertising, sustaining growth can be a challenge. Our team has spent the past decade developing strategies to effectively and affordably market in the computer repair industry.
Our services include pay-per-click advertising, SEO, Email Marketing, Web development/management, and RepairShopr add-on services.
Our Marketing Services include:
- Google Pay-Per-Click ads
- Creating local listings with GMB & Bing
- Email marketing campaigns
- Developing landing pages & sales funnels for marketing campaigns
- Web development, hosting & management
- E-Commerce development
- RepairShopr add-on services, including custom reporting and integration with your website
All marketing services are completely customizable to meet your specific needs.
Please contact us to discuss your business.
Bookkeeping Services
For select small clients, we offer RepairShopr with Quickbooks Online integrated bookkeeping services.
Please contact us to determine if your business is eligible.