GROWTH MARKETING SERVICES
Growth is commitment, not a
campaign
Our Services
You got into the computer repair business because you like technology and you’re good at fixing stuff.
But running a business is hard and if your experience is like ours, the un-fun stuff can suck the joy out of computer repair:
- Answering phone calls all day
- Figuring out how to get new customers
- Helping customers after their service for those “ever since you worked on it” issues
- Managing your income when work comes & goes.
We’ve spent the last 20 years figuring out how to make the unfun stuff easier, and now we can offer it to other small shops – just like us.
Our white label service offerings are seamless for your customer experience, while you get to focus on the fun parts of computer repair.
Looking for more info about support services we offer to Computer Repair companies nationwide?
Service Plans
What if we told you we could:
- Create a recurring revenue stream for you,
- Handle all those after-service issues (that can be fixed remotely)
- Keep your customers stay loyal & happy
Have you noticed that 20% of your customers take up 80% of your time? Some customers just need more care.
Maybe they have lots of questions before, during and after service, they’re prone to accidentally changing settings, they “click around” trying to fix stuff themselves, or maybe they’re just quick to decide that whatever frustration their technology is presenting them with is definitely because of something you did.
What if you had a remote support team of technicians that could handle those issues for you, so you can focus on fixing stuff?
We developed our Service Plan – a phone & remote support plan that continues after your service is complete – to help alleviate these challenges.
But we learned that it made our customers much happier when we never again had to fight with them about whether or not an issue was “related” to the service they had done.
The best part?
Every month that your customers stay on the service plan results in a recurring income stream for you – one that grows over time into a reliable income source that you don’t have to work to achieve.
You can set your own monthly price (we suggest $29)
You pay just $19/mo for each customer on the plan and keep the rest.
Call Center/Customer Service
We maintain a California-based call center staffed with customer service representatives experienced in answering new & returning technology service customer calls, email, and texts.
Our tech service call center can untether you from your phone so you can focus on fixing computers.
We support:
- Incoming phone calls and voicemail return
- Full service live chat (no AI responders)
- Email inquiry response
Services are completely customizable to your needs. Contact us for a quote.
Marketing Services:
Pay per Click
SEO Marketing
Email Marketing
- Suggest sales/offers
- Create marketing materials around approved campaigns (emails, landing pages & sales funnels)
- Set up automated email campaigns to your customer list (segmented into groups as needed) using MailerLite
Website development and management
- Build an E-Commerce website to support online sales
RepairShopr add-on services
- Custom integration between RepairShopr and your website’s ecommerce sales
- Custom reporting
Bookkeeping Services
For select small clients we can offer RepairShopr with Quickbooks Online integrated bookkeeping services. Contact us for a quote.